Privacy Policy

Effective Date: January 93, 2023
Last Updated: January 9, 2026

Wright Custom Websites (“we,” “us,” or “our”) operates wrightcustomwebsites.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

Information We Collect

Information You Provide to Us

Contact Forms and Communications
When you submit a contact form, request a quote, or communicate with us via email or phone, we collect:

Name
Email address
Phone number
Company name (if provided)
Message content
Any other information you choose to provide

Client Project Information
If you become a client, we may collect:

Business information
Website content and materials
Login credentials for third-party services (hosting, domain registrars, etc.)
Payment information (processed through third-party payment processors)

Information Collected Automatically

Website Analytics
We use Google Analytics to collect:

IP address
Browser type and version
Device information
Pages visited and time spent on pages
Referring website
Geographic location (city/state level)

Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience. These may include:

Session cookies (deleted when you close your browser)
Persistent cookies (remain until deleted or expired)
Analytics cookies (Google Analytics)

How We Use Your Information

We use the information we collect to:

Provide Services

Respond to inquiries and quote requests
Communicate about projects and services
Deliver website design and development services
Provide ongoing website management and support

Business Operations

Process payments
Send invoices and receipts
Maintain client records
Improve our services and website

Marketing Communications (with your consent)

Send newsletters or updates about our services
Share relevant industry information
Follow up on inquiries

Legal and Security

Comply with legal obligations
Protect against fraudulent or illegal activity
Enforce our terms and conditions

How We Store Your Information

Database Storage
Information submitted through contact forms and client communications is stored in our secure database. We implement reasonable security measures to protect your data, including:

Encrypted connections (SSL/TLS)
Secure database access controls
Regular backups
Limited employee access on a need-to-know basis

Data Retention
We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Contact form submissions are typically retained for 2 years. Client project files and communications are retained for the duration of our business relationship plus 7 years for tax and legal purposes.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

Service Providers
Third-party vendors who help us operate our business:

Payment processors (Stripe)
Email service providers
Hosting providers (Nixihost)
Analytics providers (Google Analytics)
Cloud storage services

Legal Requirements
We may disclose your information if required by law or in response to:

Valid legal processes (subpoenas, court orders)
Requests from law enforcement or government agencies
Protection of our rights, property, or safety

Business Transfers
If Wright Custom Websites is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Services

Google Analytics

We use Google Analytics to understand how visitors use our Site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Payment Processing

We use Stripe to process payments. We do not store credit card information on our servers. Payment information is handled directly by Stripe in accordance with their privacy policy and PCI-DSS standards.

Hosting Services

Our website and client websites are hosted on servers managed by Nixihost in Houston, Texas. Nixihost maintains physical and electronic security measures to protect data.

Your Rights and Choices

Access and Update
You have the right to access and update your personal information. Contact us at [email protected] to:

Request a copy of your data
Correct inaccurate information
Update your contact preferences

Opt-Out of Marketing
You can opt out of marketing emails by:

Clicking the “unsubscribe” link in any marketing email
Emailing [email protected] with your request

Delete Your Information
You may request deletion of your personal information by contacting us. Please note:

We may retain certain information as required by law
We may retain information necessary to resolve disputes or enforce agreements
Deletion requests may impact our ability to provide services

Cookie Preferences
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to deletion of personal information
Right to non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected].

Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Security Measures Include:

SSL/TLS encryption for data transmission
Secure database access controls
Regular security updates and patches
Limited employee access to personal information
Regular backups stored securely

International Data Transfers

Wright Custom Websites is based in Fort Worth, Texas, USA. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and databases are located.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

For material changes, we may provide additional notice such as:

Email notification to clients
Prominent notice on our website

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Wright Custom Websites
Kevin Wright
Fort Worth, Texas

Email: [email protected]
Phone: (945) 238-1175
Website: wrightcustomwebsites.com

Consent

By using our Site or services, you consent to this Privacy Policy and agree to its terms.